Seeking best-in-class ways to safeguard the resources of its customers, Access Bank PLC introduced the *901*911# USSD code, a solution that allows customers act swiftly to prevent fraudulent activities on their accounts.
The service allows customers of all account types to deactivate a USSD profile simply by dialling *901*911# from any phone, inputting the registered phone number for the account to be protected and this automatically locks out fraudsters from the individual’s account.
Over the years, Access Bank has remained committed to educating its customers, informing and protecting them from fraudsters. The Bank has created dedicated pages on its official website that constantly update customers on the schemes fraudsters employ to defraud them while bringing to public notice the quickest platforms to access help in the event of any suspected fraud case.
In its promise to offer customers more than banking, Access Bank has not wavered in its drive to not only deliver speedy services but also security for all.
Customers of the Bank can report any suspected fraudulent activity immediately to the Bank’s dedicated fraud desk through the following email addresses: frauddesk@accessbankplc.com, contactcenter@accessbankplc.com, stopfraud@accessbankplc.com or by calling the helpline 01-2701005.
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About Access Bank
Access Bank Plc, commonly known as Access Bank, is a multinational commercial bank, owned by Access Bank Group. It is licensed by the Central Bank of Nigeria, the national banking regulator.
About Red Media Africa
Red Media Africa (www.redmediaafrica.com) is the PR & Empowerment Marketing division under the parent brand, RED. It focuses on using inspiration, empowerment, and action to help brands and organisations connect with their audiences, enhance their bottom-line, and lead in their industries. It has 6 major practice areas: Corporate Practice, Technology Practice, SME Practice, Governance Practice, Faith Practice, and the International Practice – with work for brands across Nigeria, Ghana, Kenya, and South Africa. It has been recognized with multiple local and international awards including the Gold SABRE Awards for PR Campaigns and the Young Lions PR competition for the next generation of creatives.
